Description
Acquire.io is an AI-powered customer experience platform that combines chatbots, live chat, video calling, and cobrowsing capabilities to deliver personalized customer engagement across digital channels. The platform's conversational AI automatically resolves routine customer inquiries, qualifies leads, and escalates complex issues to the right human agents, enabling businesses to provide efficient, personalized support at scale while gathering valuable customer insights for marketing and product improvement.
Key Features
- AI-powered conversational chatbots
- Omnichannel customer engagement
- Proactive customer experience automation
- Visual engagement with cobrowsing
- Customer journey analytics
Use Cases
- Lead capture and qualification
- Automated customer support
- Sales conversion optimization
- Personalized customer experiences
- Guided shopping and onboarding
Pricing Model
Tiered subscription based on features and usage
Integrations
CRM platforms, Marketing automation tools, E-commerce platforms, Helpdesk software, Knowledge base systems
Target Audience
Customer experience teams, Digital marketing departments, E-commerce businesses, SaaS companies, Financial service providers
Launch Date
2016
Available On
Web application, Mobile app, Website integration
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