Description
Boost.ai is a specialized conversational AI platform designed for large-scale enterprise deployments with sophisticated intent understanding and dialogue management capabilities. The system's unique Resolution Engine combines multiple NLU technologies to achieve exceptional accuracy in understanding complex customer inquiries, while its Automatic Semantic Understanding allows virtual agents to handle ambiguous requests without explicit training. Boost.ai's standout features include intent disambiguation workflows, enterprise-grade security, and a human-in-the-loop interface that enables continuous improvement through supervised learning. With native support for 45+ languages and a no-code conversation builder that enables rapid deployment, the platform allows enterprises to scale virtual agents across global markets and multiple business units while maintaining consistent quality and compliance. Particularly well-suited for regulated industries, Boost.ai includes pre-built compliance frameworks and audit trails that support rigorous governance requirements while delivering efficient, accurate conversational experiences.
Key Features
- Resolution Engine with multi-NLU technology approach
- Automatic Semantic Understanding for handling ambiguity
- Intent disambiguation workflows for complex queries
- Human-in-the-loop training interface
- Enterprise-grade compliance frameworks
Use Cases
- Banking and financial services virtual assistants
- Insurance customer service automation
- Government service interfaces
- Telecommunications customer support
- Healthcare information access
Pricing Model
Enterprise licensing with implementation services
Integrations
Enterprise authentication systems, Core banking platforms, Insurance management systems, Customer service platforms, Identity verification services
Target Audience
Large enterprises, Financial institutions, Government agencies, Insurance providers, Telecommunications companies
Launch Date
2016
Available On
Web integration, Mobile responsive interfaces, Enterprise knowledge portals, Customer service platforms, Internal employee portals
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