Description
Dashbot is an analytics and conversational intelligence platform designed specifically for monitoring, measuring, and optimizing AI assistants, chatbots, and voice interfaces. The platform provides comprehensive visibility into conversation flows, user satisfaction, intent recognition accuracy, and engagement metrics that help organizations improve their conversational AI experiences. With its specialized analytics for natural language interactions, Dashbot enables teams to identify friction points, training opportunities, and successful conversation patterns, leading to more effective virtual assistants that better understand and serve user needs across customer service, commerce, and information access use cases.
Key Features
- Conversational flow analysis
- Intent recognition monitoring
- User sentiment tracking
- Response effectiveness metrics
- Conversation funnel analytics
Use Cases
- Virtual assistant optimization
- Chatbot performance improvement
- Voice interface refinement
- Conversational experience design
- Customer service automation
Pricing Model
Volume-based with message tiers
Integrations
Conversational AI platforms, Customer service systems, Voice assistants, Messaging platforms, Business intelligence tools
Target Audience
Conversational AI teams, Virtual assistant designers, Customer experience managers, Product managers, Digital channel owners
Launch Date
2016
Available On
Analytics dashboard, API integration, Conversational AI platforms
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