Description
Kore.ai is an enterprise-grade conversational AI platform specializing in industry-specific virtual assistants that automate complex business processes through natural language interaction. The system offers pre-built industry solutions for banking, healthcare, retail, and other sectors with domain-specific language models, workflow automation, and compliance features tailored to vertical requirements. Kore.ai's no-code/low-code environment enables rapid assistant development with sophisticated dialogue management, while its omnichannel deployment supports consistent experiences across web, mobile, messaging platforms, and voice interfaces. The platform's enterprise features include advanced security, compliance frameworks (HIPAA, PCI, GDPR), and seamless authentication and system integration capabilities that allow virtual assistants to securely perform transactions and access protected information while maintaining conversation context, making it ideal for organizations requiring sophisticated, secure conversational automation.
Key Features
- Industry-specific virtual assistant solutions
- No-code/low-code assistant development environment
- End-to-end process automation through conversation
- Enterprise-grade security and compliance
- Omnichannel deployment with consistent experience
Use Cases
- Banking and financial services automation
- Healthcare patient engagement
- Retail customer experience enhancement
- IT service desk automation
- HR employee self-service
Pricing Model
Enterprise subscription with implementation services
Integrations
Enterprise resource planning systems, Customer relationship management platforms, Core banking systems, Electronic health records, Authentication and identity management
Target Audience
Large enterprises, Banks and financial institutions, Healthcare organizations, Retail and e-commerce companies, Insurance providers
Launch Date
2014
Available On
Web, Mobile applications, Messaging platforms, Voice assistants, Contact center integration
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