Description
ManyChat is an AI-powered chatbot platform that enables businesses to automate conversations across multiple channels, including Instagram Direct Messages, Facebook Messenger, WhatsApp, SMS, and email. It facilitates enhanced customer engagement, lead generation, and sales through interactive and personalized messaging.
Key Features
- AI-driven chat automation across multiple channels
- Visual flow builder for creating custom chatbot sequences
- Integration with platforms like Shopify and PayPal
- Live chat functionality for real-time customer support
- Analytics and reporting tools to track performance
Use Cases
- Automating customer support inquiries
- Generating and nurturing leads through interactive conversations
- Sending targeted marketing messages and promotions
- Collecting customer feedback and conducting surveys
Pricing Model
Freemium with Pro plans starting at $15 per month, scaling with the number of contacts
Integrations
Shopify, PayPal, Google Sheets, Mailchimp
Target Audience
E-commerce businesses, Marketing agencies, Small to medium-sized enterprises, Customer support teams
Launch Date
2015
Available On
Web application
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